Refund & Cancellation Policy

QB Services and Enterprises LLC ("Company," "we," "us," or "our") is committed to providing quality services and maintaining a fair and transparent payment and refund process.

This Refund & Cancellation Policy explains when customers may request a cancellation or refund and how approved refunds are processed.

1. General Refund Policy

Refund eligibility depends on the nature of the service purchased, the amount of work already completed, and any specific terms provided at the time of purchase.

Unless a different refund arrangement is expressly stated in a written service agreement, proposal, quotation, or invoice, customers should contact us as soon as possible if they believe they are entitled to a refund.

We review refund requests fairly and on a case-by-case basis where appropriate.

Nothing in this policy limits any refund or consumer rights that cannot legally be excluded under applicable law.

2. Cancellation Requests

Customers may request cancellation by contacting QB Services and Enterprises LLC using the contact information provided below.

Cancellation requests should include:

Customer's full name
Email address used for the purchase
Invoice or transaction number, if available
Service purchased
Reason for cancellation

A cancellation request does not automatically guarantee a refund.

If work has already started, the amount of any applicable refund may depend on the work completed, resources committed, third-party costs, and the specific terms of the applicable service agreement.

3. Refund Eligibility

A refund may be considered in circumstances including:

A service was not delivered as agreed due to an issue attributable to the Company.
A duplicate payment was accidentally processed.
The Company approves a refund under the applicable service agreement.
A cancellation is made before substantial work has begun, where applicable.
A refund is otherwise required under applicable law.

Services that have already been substantially completed may not be eligible for a full refund.

Where appropriate, partial refunds may be issued based on the portion of the service that has not yet been performed.

4. Non-Refundable Services and Expenses

Certain services, fees, deposits, customized work, completed work, third-party fees, or other expenses may be non-refundable when clearly disclosed before or at the time of purchase.

Any applicable non-refundable terms will be communicated through the applicable service agreement, proposal, quotation, invoice, checkout page, or other written communication.

We will not apply a non-refundable provision in a manner that violates applicable law.

5. Refund Processing

Once a refund is approved, we will generally process it using the original payment method.

We do not normally issue refunds to a different payment method unless required by applicable law or otherwise agreed upon by the Company.

After we submit a refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

We are not responsible for delays caused by a customer's bank, card issuer, payment processor, or financial institution.

6. Duplicate or Incorrect Payments

If you believe you have accidentally made a duplicate payment or were charged an incorrect amount, please contact us promptly.

After reviewing the transaction, we will correct verified billing errors or process an applicable refund.

7. Unauthorized or Fraudulent Transactions

If you believe your payment method was used without authorization, contact us immediately.

We may investigate the transaction and may request reasonable information necessary to verify the transaction.

We may also cooperate with the applicable payment processor, bank, card network, or financial institution in connection with an investigation.

8. Chargebacks and Payment Disputes

We encourage customers to contact us before initiating a chargeback or payment dispute.

Many billing issues can be resolved more quickly by contacting us directly.

If a chargeback or payment dispute is initiated, we may provide the applicable payment processor, bank, card issuer, or financial institution with relevant documentation, including invoices, transaction information, communications, service records, and proof of delivery or performance, where applicable and permitted by law.

Nothing in this section prevents a customer from exercising any rights available under applicable law.

9. Payment Processors

Payments may be processed through third-party payment providers, including Stripe, PayPal, Authorize.net, banks, and other payment service providers.

Third-party payment providers may have their own processing procedures, refund timelines, dispute processes, and terms.

Once a refund has been submitted by QB Services and Enterprises LLC, the final posting time may depend on the applicable payment processor and the customer's financial institution.

10. Service Delays or Changes

If a service is delayed or materially changed due to circumstances within our control, we will make reasonable efforts to communicate with the customer and determine an appropriate solution.

Depending on the circumstances, this may include completing the service, rescheduling the service, providing an alternative solution, issuing a partial refund, or issuing another appropriate remedy.

11. Customer Dissatisfaction

If you are dissatisfied with a service, please contact us as soon as reasonably possible and explain the issue.

We will review the matter and, where appropriate, attempt to correct the issue or provide another reasonable resolution.

Refunds are not automatically guaranteed solely because a customer changes their mind after services have been performed, except where required by applicable law or expressly provided in the applicable service terms.

12. How to Request a Refund

To request a refund or cancellation, contact us with the following information:

QB Services and Enterprises LLC

Please include your name, transaction or invoice number, service purchased, date of payment, and reason for the request.

We will review the request and respond within a reasonable period.

13. Policy Changes

QB Services and Enterprises LLC may update this Refund & Cancellation Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

The policy applicable to a transaction will generally be the policy in effect at the time of that transaction, subject to applicable law and any separate written agreement.

14. Applicable Law

This policy is subject to applicable federal, state, and local laws and regulations.

Nothing in this policy is intended to waive or restrict any consumer rights or remedies that cannot legally be waived or restricted.

Refund & Cancellation Policy

​

QB Services and Enterprises LLC ("Company," "we," "us," or "our") is committed to providing quality services and maintaining a fair and transparent payment and refund process.

This Refund & Cancellation Policy explains when customers may request a cancellation or refund and how approved refunds are processed.

1. General Refund Policy

Refund eligibility depends on the nature of the service purchased, the amount of work already completed, and any specific terms provided at the time of purchase.

Unless a different refund arrangement is expressly stated in a written service agreement, proposal, quotation, or invoice, customers should contact us as soon as possible if they believe they are entitled to a refund.

We review refund requests fairly and on a case-by-case basis where appropriate.

Nothing in this policy limits any refund or consumer rights that cannot legally be excluded under applicable law.

2. Cancellation Requests

Customers may request cancellation by contacting QB Services and Enterprises LLC using the contact information provided below.

Cancellation requests should include:

Customer's full name

Email address used for the purchase

Invoice or transaction number, if available

Service purchased

Reason for cancellation

A cancellation request does not automatically guarantee a refund.

If work has already started, the amount of any applicable refund may depend on the work completed, resources committed, third-party costs, and the specific terms of the applicable service agreement.

3. Refund Eligibility

A refund may be considered in circumstances including:

A service was not delivered as agreed due to an issue attributable to the Company.

A duplicate payment was accidentally processed.

The Company approves a refund under the applicable service agreement.

A cancellation is made before substantial work has begun, where applicable.

A refund is otherwise required under applicable law.

Services that have already been substantially completed may not be eligible for a full refund.

Where appropriate, partial refunds may be issued based on the portion of the service that has not yet been performed.

4. Non-Refundable Services and Expenses

Certain services, fees, deposits, customized work, completed work, third-party fees, or other expenses may be non-refundable when clearly disclosed before or at the time of purchase.

Any applicable non-refundable terms will be communicated through the applicable service agreement, proposal, quotation, invoice, checkout page, or other written communication.

We will not apply a non-refundable provision in a manner that violates applicable law.

5. Refund Processing

Once a refund is approved, we will generally process it using the original payment method.

We do not normally issue refunds to a different payment method unless required by applicable law or otherwise agreed upon by the Company.

After we submit a refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

We are not responsible for delays caused by a customer's bank, card issuer, payment processor, or financial institution.

6. Duplicate or Incorrect Payments

If you believe you have accidentally made a duplicate payment or were charged an incorrect amount, please contact us promptly.

After reviewing the transaction, we will correct verified billing errors or process an applicable refund.

7. Unauthorized or Fraudulent Transactions

If you believe your payment method was used without authorization, contact us immediately.

We may investigate the transaction and may request reasonable information necessary to verify the transaction.

We may also cooperate with the applicable payment processor, bank, card network, or financial institution in connection with an investigation.

8. Chargebacks and Payment Disputes

We encourage customers to contact us before initiating a chargeback or payment dispute.

Many billing issues can be resolved more quickly by contacting us directly.

Nothing in this section prevents a customer from exercising any rights available under applicable law.

9. Payment Processors

Payments may be processed through third-party payment providers, including Stripe, PayPal, Authorize.net, banks, and other payment service providers.

Third-party payment providers may have their own processing procedures, refund timelines, dispute processes, and terms.

Once a refund has been submitted by QB Services and Enterprises LLC, the final posting time may depend on the applicable payment processor and the customer's financial institution.

10. Service Delays or Changes

If a service is delayed or materially changed due to circumstances within our control, we will make reasonable efforts to communicate with the customer and determine an appropriate solution.

Depending on the circumstances, this may include completing the service, rescheduling the service, providing an alternative solution, issuing a partial refund, or issuing another appropriate remedy.

11. Customer Dissatisfaction

If you are dissatisfied with a service, please contact us as soon as reasonably possible and explain the issue.

We will review the matter and, where appropriate, attempt to correct the issue or provide another reasonable resolution.

Refunds are not automatically guaranteed solely because a customer changes their mind after services have been performed, except where required by applicable law or expressly provided in the applicable service terms.

12. How to Request a Refund

To request a refund or cancellation, contact us with the following information:

QB Services and Enterprises LLC

Please include your name, transaction or invoice number, service purchased, date of payment, and reason for the request.

We will review the request and respond within a reasonable period.

13. Policy Changes

QB Services and Enterprises LLC may update this Refund & Cancellation Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

The policy applicable to a transaction will generally be the policy in effect at the time of that transaction, subject to applicable law and any separate written agreement.

14. Applicable Law

This policy is subject to applicable federal, state, and local laws and regulations.

Nothing in this policy is intended to waive or restrict any consumer rights or remedies that cannot legally be waived or restricted.